Use Case Work Groups
Description
The Mental Health Chatbot Work Group aims to develop best practice guidance for developing and using genAI-enabled wellness applications. Consumer-facing applications – including genAI-enabled wellness applications – are increasingly being used by individuals seeking emotional support, general mental health guidance, or coping assistance.
Timeline
Q1 2026 - Q2 2026
Goals
Develop Responsible AI content that focuses on:
Best Practice Guidance
Methods, metrics, and benchmarks to evaluate responsible use of genAI-enabled wellness applications
Output
Will be available upon completion of Mental Health Chatbot Work Group (end of Q2 2026)
Best Practice Guidance
link to documentation once availableTesting & Evaluation Framework
link to GitHub once available
Work Group Leads
Name | Organization |
|---|---|
Katie Scranton | Headspace |
Ali Madad | GiveCare |
Jessica Jackson | Mental Health America |
Theresa Nguyen | Mental Health America |
Spencer Morrissey | National Health Council |
Aimee Bailey | Zelis |
Ashleigh Golden | Individual Contributor |
